Project Description

  • Provided Pegasystems BPM solution expertise
  • Gathered business/technical requirements
  • Provided architectural designs
  • Coordinated focus groups, including client demonstrations
  • Designed strategy and development approach
  • Provided guidance on Pegasystems PRPC software development

Client Challenge

CareFirst had existing legacy and new-age portal application systems. The business groups had a requirement to access both systems due to dependencies on data/information. The technology department designed a proof of concept to integrate the different systems with a BPM software solution. After an in-depth vendor evaluation, the insurance company chose Pegasystems PRPC as the BPM integration solution which best fit the business and technical needs.

Client Success & Solution

ArchiTECH Solutions was selected as the primary consulting group to provide subject matter expertise for the Pegasystems integration solution since the client did not have the in-house expertise to provide the overall solution strategy around the Pegasystems PRPC functionality. ATS collaborated with the client at all phases of the software development lifecycle, helped to develop strategy and approach, and assisted with writing integration code. CareFirst was successful in implementing and launching a business management integration solution to access legacy and WebSphere portal information.

Benefits & Results

The ATS team, working collaboratively with consultants from Pegasystems, was able to provide expert knowledge and expertise at half the cost of other proposed services estimates for the integration solution. A quality solution was developed on time, within budget, and met all the end user needs.

Professional Services Provided

  • Business Process Re-Engineering
  • BPM Implementation- Pegasystems
  • Business Process Improvement

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