Customer Service

/Tag:Customer Service

DJs of the Beltway: Remixing Business Relationships

"Mergers and Acquisitions" sounds very 1980s to me (probably due to an unhealthy [...]

By | September 8th, 2015|Appian, Architech Solutions, BPM, BPMOnline, Government, Pegasystems|0 Comments

PegaWORLD 2015: Keynote Preview

PegaWORLD 2015 kicks off next week on June 7th, and ATS is excited [...]

By | June 2nd, 2015|Architech Solutions, BPM, Pegasystems|0 Comments

Are You Missing Something? 7 Missing Steps to BPM Success

A few weeks ago, on the BPM.com forum, a fairly simple question was [...]

By | April 28th, 2015|Appian, Architech Solutions, BPM, BPMOnline, Pegasystems|0 Comments

The Constant Future

The future is not now, the future is constant.  We’ve always been chasing [...]

By | October 24th, 2014|Architech Solutions, BPM, Center of Excellence, Healthcare|0 Comments

How to be a Triple Threat in Business

Sing! Dance! Act! This is the Hollywood definition of a triple threat, but [...]

By | August 21st, 2014|Architech Solutions|0 Comments

5 Ways to Deal with Gen Y

Everyone from Alan Trefler, CEO of Pegasystems, Inc., to Forbes, to everyone using [...]

By | August 13th, 2014|Architech Solutions|0 Comments

6 Ways to Thrive in Challenging Projects

Challenging projects.  We’ve all had to deal with at least one.  Maybe every [...]

By | July 4th, 2014|Architech Solutions|0 Comments

Need to Learn Pega 7? Training Opportunities are at PegaWORLD 2014!

It’s not news that Pegasystems has released a new Build for Change® platform [...]

Customer Service Solution: Improving Call Centers

Architech Solution’s Customer Service Solution, formerly known as CTI (Computer Telephony Integration), is [...]

By | May 9th, 2014|Appian, Architech Solutions, BPM|0 Comments